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General Terms & Conditions
Updated: 17/04/2023
I. General
These general terms and conditions (hereafter referred to as ‘T&Cs’) apply to the electronic ordering of all forms of tickets for Just Product events. Just Product is a series of events organized by Productsquads GmbH, Dingolfingerstrasse 17, 81673 Munich (hereinafter referred to as ‘Just Product’ or ‘the organiser’).
Just Product has appointed Eventbrite Operations (IE) Ltd, Unit 3100, Citywest Business Campus Dublin 24, Citywest, Dublin, D24AK82, Irland (www.eventbrite.com) as service provider for the ticket process of Just Product. Eventbrite enables the registration for, and payment of, tickets for Just Product.
By ordering tickets for Just Product, the customer accepts these T&Cs. Any other terms and conditions have no validity.
II. Conclusion of contract
1. Conclusion of contract
Just product is an event for the best in product.
Tickets can be ordered via a link on our website (www.justproduct.de - incl. sub pages) which leads the user to Eventbrite (eventbrite.com), the Just Product online ticket tool. The contract regarding the sale of ticket(s) becomes binding when the user clicks “Place order” in the ticket tool. The ticket fee and statutory value- added tax are shown on left side of the screen showing the “Place order” button.
Afterwards, Just Product will send an email to the address provided by the customer as part of the order. The email contains a confirmation of the order, a link to the order receipt as well as instructions on how to view the order.
The customer is free to change his contact and tax details at any time via the link in his or her ticket email. The customer will not receive any additional ticket/s by post.
2. Admission regulations
Customers are obliged to check received tickets for errors regarding price, date, event and venue. The customer shall be solely responsible for safeguarding the tickets and for bringing them with him or her to the event.
Tickets can only be purchased for personal use. Purchase for profitable repurchase (commercial use) is prohibited.
Customers can provide a hard copy. The validity of the ticket is guaranteed by a printed barcode, which is checked at the entrance by means of a barcode scanner. A multiple access to the event by duplicated tickets is thus excluded.
Alternatively, the tickets can be saved as a digital version on a mobile device with the appropriate iOS / Android app. In this case, the barcode will be scanned and checked at the entrance point.
In exchange for the ticket the customer will receive a badge enabling entry to the Just Product event for which they booked. In the case of lost tickets or badges, no claims for a refund of the attendance fee, or for a replacement ticket or badge, will be entertained. The reproduction of tickets is not permitted. The customer is obliged to hold on to tickets in such a way as to prevent any misuse. The customer will be held responsible for misuse of the tickets. Tickets are to be presented at registration upon entering the venue.
3. Terms of payment and due date
The Customer can pay by credit card, Paypal, direct debit (processed via Eventbrite) or invoice (for group discounts and upon special request).
In the event of late payment or chargeback by credit card, Paypal or direct debit Just Product reserves the right, but does not undertake, to withdraw from the contract or refuse participation in Just Product events until the outstanding amount has been paid.
4. Rights of withdrawal for consumers (pursuant to § 13 German Civil Code – BGB)
Participants whose registration can predominantly neither be attributed to their commercial nor their independent professional activity are consumers within the meaning of § 13 BGB.
According to § 312 para. 2 S. 1 lit. g) BGB, Just Product is the provision of a service in connection with a leisure activity, since a specific period is provided for the fulfilment of the contract. As a result, the participant has no right of withdrawal with regard to the purchase of a Just Product ticket.
5. Refunds / No-shows
Refunds of attendance fees will not be entertained in the case of no-shows.
However the customer is free to transfer his or her ticket to another person named by him or her at any time before Just Product starts. This can be done in Eventbrite via links shared in the ticket email. Just Product will not check or make sure that tickets are only transferred to persons within the ticket buyer’s organization.
In case of questions regarding ticket transfer please contact hallo@product-masterclass.com.
Just Product reserves the right to change speakers and topics. Changes to topics, speakers or venues are also no sufficient reason to withdraw from the ticket purchase.
6. Photographs and recordings
The customer hereby expressly confirms his agreement that the organiser shall have the right to take photographs or make recordings of the customer before and during the entire event, and to publish, disseminate and circulate the same on the Internet, in print media and other media.
The commercial use of own photographs and footage taken at the venues of Just Product requires agreement by the organiser.
7. Postponement or cancellation
Just Product reserves the right to cancel or postpone the event.
In the case of cancellation of Just Product events, customers who have already bought tickets will be notified via email and the entrance fee will be refunded.
In the case of postponement of Just Product events, Just Product will contact customers who have purchased tickets via the email given when purchasing the tickets. In such cases the customer may choose to attend the events on the rescheduled date or to receive a refund of the attendance fee.
The customer must advise Just Product of his or her decision within 14 days of receipt of the information regarding the postponement. Otherwise, he or she has no claim to a refund of the ticket fee.
8. Liability
Just Product will be liable without limitation according to the German Product Liability Act (Produkthaftungsgesetz), for damages caused intentionally or through gross negligence, for fraudulent concealment of defects, as well as for damages resulting from injury to life, body or health. The liability for damages resulting from the violation of a guarantee is also unlimited.
In the event of a breach of essential contractual obligations (so-called cardinal obligations) based only on simple negligence, Just Product’s liability shall be limited to compensation for the foreseeable, contract-typical damage. Just Product shall not be liable for damages caused by simple negligence, except for the cases mentioned in paragraphs 1 and 2.
The right of the customer to withdraw from the contract due to a breach of duty for which Just Product is not responsible and which does not result from a defect in the goods is excluded.
Insofar as the liability of Just Product is excluded or limited according to the preceding paragraphs, this shall also apply to the liability of its agents and vicarious agents.
9. Lost & Found
In the event of having lost an item visitors can contact Just Product via email to hallo@product-masterclass.com with an exact description of the item.
10. Applicable law and place of jurisdiction
Applicable Law is German.
The place of fulfilment and court of jurisdiction, to the extent that this is permitted by law, is Munich, Germany.
11. Concluding Provisions
Should one or more provisions of these T&Cs prove invalid or contain loopholes, this does not affect the validity of the remaining terms and conditions. The parties will replace or extend the invalid or incomplete provision with an appropriate provision which comes closest to its commercial purpose.
13. Right of Modification
Furthermore, Just Product reserves the right to amend these GTC to improve and/or clarify the service provisions or due to changed legal provisions.